V7v believes gaming should be entertainment — a fun experience, not a source of financial stress. Our responsible gaming policy is here to help you maintain healthy boundaries, recognize warning signs, and get support whenever you need it.
Your mental and financial well-being is our highest priority
Responsible gaming means treating gaming as a form of entertainment — where you decide how long you play, how much you spend, and when to stop. v7v believes every player should set their own limits consciously, so that gaming never has a negative impact on their personal or family life.
Online gaming is growing fast in Bangladesh — but with that popularity comes real risks. Many people start out for fun, then gradually find themselves spending more time and money than intended. That's why v7v has made responsible gaming a core part of the platform from day one.
Our goal is simple — every time you play on v7v, we want it to be enjoyable, free from pressure or anxiety. On this page, we'll walk you through how we keep you protected and what steps you can take yourself.
V7v is strictly an adults-only platform. You must be 18 or older to create an account. Date of birth is required at registration, and your national ID or passport details are verified during the review process.
Every new account goes through our KYC (Know Your Customer) process to verify age. If suspicious activity is detected or there is reason to believe a minor is using an account, that account is suspended immediately.
V7v puts you in control of your own gaming budget. Our platform offers several tools to help you play safely and responsibly — so you can enjoy gaming without worry.
Set your own cap on how much you deposit each day.
Set a fixed gaming budget for a seven-day period.
Set a daily time limit for how long you play.
The game will automatically stop once you have lost a set amount.
Once a limit is set, lowering it takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions in the heat of the moment.
Sometimes the best decision is to step away for a while. v7v offers three types of breaks as a key part of responsible gaming:
| Break Type | Duration | Takes Effect | Can It Be Cancelled? |
|---|---|---|---|
| Cooling-Off Break | 24 Hours – 7 Days | Immediately | No |
| Temporary Suspension | 1 – 6 Months | Immediately | No |
| Permanent Self-Exclusion | Indefinitely | Immediately | No (5 years) |
While self-exclusion is active, you will not be able to log in to v7v and will not receive any marketing communications. Permanent self-exclusion means your account cannot be reopened for a minimum of 5 years.
To set up self-exclusion, contact the support team or go to your account settings. The process is completely free and no questions will be asked.
Problem gaming rarely develops overnight. It tends to creep in gradually, affecting your life in ways that aren't always obvious at first. If you notice any of the signs below in yourself or someone close to you, it's worth paying attention.
Ask Yourself:
V7v has a dedicated responsible gaming support team available around the clock. If you feel that gaming is having a negative impact on your life, please don't hesitate to reach out — we're here to help with empathy and complete confidentiality.
Every support request is handled with complete confidentiality and zero judgment. Our goal isn't just to solve your problem — it's to support your overall mental well-being.
Click the Live Chat button at the bottom right of any page on the v7v website. You can chat in Bengali.
Email us at [email protected] with a detailed description of your issue. You'll receive a response within 24 hours.
Log in and go to the "Responsible Gaming" section to set limits or activate self-exclusion.
If needed, consider speaking with a professional mental health counselor. We can point you in the right direction.
Responsible gaming doesn't mean having less fun. In fact, playing the right way makes the experience even more enjoyable. Follow these simple tips to stay safe and happy every time you play.
We believe every player should have the means to keep themselves protected.
Set your own daily, weekly, and monthly deposit and bet limits. Once configured, your protections work automatically.
Reminders will appear on screen at set intervals, letting you know how long you've been playing and how much you've spent.
Account suspension options ranging from 7 days to permanent exclusion. No marketing communications will be sent during the exclusion period.
Age is verified for every account through our KYC process. Any account found to belong to a minor is closed immediately.
You can view your full betting, winning, and loss history at any time. Transparency is the foundation of responsible gaming.
Our Bengali-speaking support team is always here for you. Get instant help via live chat or email.
Join v7v today and use our responsible gaming tools to enjoy a safe and enjoyable experience. Your protection is our responsibility.
For adults aged 18+ only. Please play responsibly.