V7v's Privacy Policy — Our Commitment to Protecting Your Data

V7v is a trusted online gaming and betting platform in Bangladesh. We believe protecting your privacy is a fundamental right — security is just as important to us as entertainment. This Privacy Policy details how information collected about you while using the v7v website and app is used, stored, and protected.

By registering or using the v7v platform, you are considered to have read and accepted this Privacy Policy in full. If you disagree with any part of this policy, please refrain from using the platform and contact us.

From the moment you create an account to every transaction you make on the v7v platform, we collect certain types of information. This Privacy Policy makes it clear that we only collect what is strictly necessary to provide our services.

Personal Identity Information:

• Full Name (in Bengali or English)
• Mobile Number (Bangladesh +88 Format)
• Date of Birth (for age verification)
• National ID Number (where applicable for KYC verification)

Financial Information:

• BKash / Nagad / Rocket mobile banking number
• Deposit & Withdrawal History
• Transaction Amount & Time

Device & Technical Information:

• IP address and geographic location (country level only)
• Browser Type & Operating System
• Device ID (for mobile app users)
• Session Duration & Activity Logs on the Platform

V7v collects your information through several methods. Each method is fully transparent and based on your consent. As part of our commitment to this Privacy Policy, we never collect information without your knowledge or permission.

When downloading our mobile app, you will be asked to grant certain permissions. The reason for each permission is clearly explained, and you have every right to decline.

V7v uses your data only for specific, legitimate purposes. We never sell your information or share it with advertisers. Every purpose for which your data is used is clearly stated in this Privacy Policy.

• Account Management: To support registration, login, password resets, and account security.
• Financial Transactions: To process deposits, handle withdrawals, and verify transaction security.
• Age Verification: To prevent anyone under 18 from accessing the platform.
• Fraud Prevention: To detect unusual transactions and keep your account secure.
• Customer Support: To resolve your issues quickly and provide personalized assistance.
• Promotions & Bonuses: To send you relevant offers and bonuses based on your preferences.
• Legal Compliance: To comply with applicable laws and regulatory requirements.

V7v protects your data using industry-leading security technology. Our servers and databases are fully encrypted and continuously monitored. Under this Privacy Policy, we maintain the following security measures:

• SSL/TLS Encryption: All data transmitted through the website and app is encrypted with 256-bit SSL.
• AES-256 Protection: All sensitive data stored in the database is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An OTP verification layer for added security at login.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access and DDoS attacks.
• Regular Security Audits: Regular cybersecurity audits conducted by third-party specialists.
• Data Backup: Automated daily backups are taken to ensure no data is ever lost.

Data Retention Period: Data for active accounts is retained for the lifetime of the user. After account closure, data may be kept for up to 5 years as required by law, after which it is securely deleted.

V7v does not sell your personal information. However, in certain circumstances — to deliver our services or meet legal obligations — limited information may be shared with trusted partners.

• Payment Gateway: Only the minimum necessary information is shared with mobile banking services such as bKash, Nagad, and Rocket to process your transactions.
• Game Provider: Gaming activity data may be shared with the game providers available on our platform.
• Law Enforcement: To comply with lawful orders from Bangladeshi courts or government authorities.
• Fraud Prevention Services: Technical information may be shared with cybersecurity partners.

All third-party partners operate under agreements aligned with our privacy policy. They are not permitted to use your data for any other purpose.

V7v uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your browsing experience. In line with our Privacy Policy, we use only essential cookies.

• Essential Cookies: To maintain login sessions and store security tokens — the site cannot function properly without these.
• Preference Cookies: To remember your language, theme, and other personal preferences.
• Analytics Cookies: To understand which parts of the site are used most and to improve our services.
• Security Cookies: To prevent fraudulent login attempts and CSRF attacks.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the platform.

V7v's Privacy Policy gives you full control over your data. You can exercise the following rights at any time:

• Right to Access: You may request to see what information we hold about you. We will respond within 7 business days of your request.
• Right to Rectification: If any of your information is incorrect, you may submit a request to have it corrected.
• Right to Erasure: After closing your account, you may request that your data be deleted (unless retention is required by law).
• Right to Object to Processing: You may object to the processing of your data for specific purposes.
• Right to Data Portability: You may request a copy of your data in a readily readable format.
• Right to Opt Out of Marketing: You can opt out of promotional messages at any time.

V7v is a strictly 18+ platform. We do not knowingly collect information from anyone under 18. Date of birth is verified at registration, and any suspicious accounts are flagged for additional review.

If we discover that an account has been created by a minor, it will be immediately closed and all associated data will be permanently deleted. Parents or guardians are welcome to contact us regarding this matter.

V7v reserves the right to update this Privacy Policy at any time. If changes are made, we will notify you in advance:

• Via SMS to your registered mobile number
• Via notification upon logging into the platform
• Via a notice published on the website homepage

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. For significant changes, we will provide at least 15 days' advance notice.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our dedicated Privacy Team. We take all complaints seriously and aim to respond within 48 hours.